Frequently Asked Questions

Most engagements begin within 1-2 weeks of scope approval. For urgent fixes or short audits, we can often start within a few business days.

Yes - the first 30-minute discovery call is completely free with no commitment. We'll discuss your goals, constraints, and whether we're a good fit.

Absolutely. A focused 2-4 week pilot is often the best way to validate fit, working style, and quality before committing to a longer engagement.

A short brief covering your goals, current stack (if any), rough scope, and timeline. We'll follow up with a structured proposal - usually within 2-3 business days.

Both. We can embed senior engineers into your existing squads, or take end-to-end ownership of a project from discovery through launch - whichever fits your roadmap.

Daily on Slack or Teams, weekly demos with stakeholders, and a shared board (Linear/Jira/GitHub Projects) so progress is always visible. No surprises, no hidden updates.

A focused pod of 2-6 senior practitioners - typically a tech lead plus engineers and a designer or QA, sized to the work. You always have a single named program lead as your point of contact.

We define milestones up front with clear acceptance criteria. Each sprint ends with a demo and a shared status doc covering what shipped, what's next, and any risks.

Monthly engagements are billed in advance. Fixed-scope projects bill against milestones (typically 30/40/30). Enterprise contracts are tailored - we'll quote upfront, no surprises.

Yes. Plans are month-to-month with no lock-in. You can upgrade, downgrade, or pause with 2 weeks' notice - we'll only invoice for actual time delivered.

Yes - standard NDA and DPA on day one. We can also complete vendor security questionnaires and provide SOC 2-aligned controls documentation on request.

For well-defined scopes, yes. For exploratory or evolving work, time-and-materials usually delivers better outcomes for both sides - we'll recommend the right model.

Web: MERN / PERN / Next.js / Vue / Angular. Mobile: React Native and native iOS/Android. Cloud: AWS, GCP, Azure. Plus Python, Elixir, Laravel, and AI integrations (OpenAI, Meta, Web3).

Yes - we regularly take over, modernize, or extend existing systems. We start with a short audit so the team understands what's there before writing new code.

Secure-by-design: code review, dependency scanning, secrets management, and least-privilege access. We've shipped to HIPAA and PCI-aligned environments and can support SOC 2 prep.

Yes - React Native for cross-platform speed, and native Swift/Kotlin when performance, hardware, or platform-specific UX demand it.

Yes. Most clients keep a small care plan after launch covering bug fixes, monitoring, and incremental improvements. You can also bring in larger packages as the roadmap evolves.

You do - fully. Source code, designs, infrastructure, documentation, and any third-party accounts created for the project transfer to you on payment. We retain no rights.

Care-plan clients get a defined response SLA (typically 1 business day, faster for Sev 1). Even without a plan, we don't disappear - we'll triage urgent issues quickly.